The U.S. Commercial & Residential Cleaning Services Industry #103

Lots of franchises exist, but they still capture only 7% of national revenues. 56,000+ small local firms still get most of the business, but more of them are selling out to consolidators. Why is the short & long-term outlook great for this industry? How are "consolidators" such as Building One changing the business? Why are small contractors forming alliances? Why are profit margins still being squeezed and how are contractors dealing with high worker turnover? These questions and more are answered by this thorough new study by Marketdata. It examines the nature of the business, national receipts/growth from 1985-2003, average revenues and expenses, factors affecting demand, key industry trends, company profiles and more. 188 Pages Binding: Paperback Details   Author Marketdata Enterprises, Inc. Manufacturer Marketdata Weight 1.00 lbs Price: $ 1,395.00 Options   Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

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Table of Contents: THE U.S. COMMERCIAL & RESIDENTIAL CLEANING SERVICES INDUSTRY 5th Edition - May 2001 Introduction - Study Scope, Sources Used, Methodology Industry Nature & Definition * Description of the industry's major segments, services provided, NAICS codes Executive Overview of Major Findings ($300) * Highlights & key findings of all report chapters: analysis of major trends/issues affecting the industry, outlooks for educational, educational, gov't., other sectors, 1997 vs. 1992 key operating ratios (single/multi-unit firms, top 50 mkt. share, etc.), industry size/growth/demand factors for 1989-2004F, franchising's importance, profile/size of residential "maid" services mkt. & the carpet cleaning mkt. segment (1986-2004), sales of top competitors (franchises, non-franchise firms), discussions of: consolidation, contractor alliances, customer outsourcing, worker pay and turnover, unionizing efforts, INS actions on illegal workers, competing in-house cleaning depts., profit margins, "total service" concept., outlooks by major competitors, consultants, others. The Outlook For Office Space and Commercial Construction ($125) * Summary & discussion of commercial/office construction activity and indicators: value of construction contracts 1980-98 (F.W.Dodge), 1999-2000 commercial office vacancy rates in major metro areas/nationwide, amount of existing commercial floor space by U.S. and by region (1986, 1989, 1992), share of space by type activity (retail, education, healthcare : 1989, 1992, 1995) Tables: * No. of bldgs. and percent of total floor space by type activity (education, health care, lodging, retail, offices, warehouses, etc.), by region * Commercial bldgs. and workers, selected bldg. characteristics, by floor space * Commercial office space: inventory, construction, net absorption & vacancy rates for selected large metro areas - 1999 Industry Size, Growth, Market Segments ($150) * Discussion/analysis of 2-tiered mkt. structure (large contractors vs. small independents, and franchise organizations vs. non-franchise cleaners), estd. share by top 13 firms in the industry * Industry size estimates; rationale for estimates by varying sources, historical values - Marketdata's 1989- 2004 estimates/forecasts, factors affecting recent growth * 1999, 2000, 2001 industry performance, outlook * 2004 forecast & outlook: Marketdata projections, key factors affecting future growth * Discussion of why the industry is recession-resistant, effects of last recession Tables: * Total industry potential (1989-2004), for contract and in-house cleaners * Share of total receipts by exterminating/pest control, janitorial, "all other" building cleaning & maintenance services (1985-1999) - Census Bureau data * Total industry receipts, major segment receipts, annual % change (1983 - 1999) - Census Bureau The Commercial Cleaning Franchise Organizations ($300) * Summary - how many exist? - Entrepreneur magazine Franchise 500 ranking, 1999 vs. 1996, description: how cleaning franchises work and differ, services typically provided by parent, master franchises, avg. franchise fees/royalties/start-up costs in 2000 vs. 1998. * The industry's leading franchisers: parent co. vs. systemwide revenues, 2000 avg. estimated annual receipts, difficulties estimating revenues due to full-time vs. part-time workers; franchise investment pkgs. sold. Tables: - Top 10 janitorial cleaning franchises (no. of units 1998- 2000, fran. fee, royalty %, start-up $) - Top 9 residential cleaning franchises (no. of units 1998- 2000, fran. fee, royalty %, start-up $) - Top pest control and restroom hygiene franchises (no. of units 1998-2000, fran. fee, royalty %, start-up $) * List of other large non-franchise contractors, 1999-2000 revenues (ABM, OneSource, Encompass, Temco, Laro, HGO, Triangle, Pedus, etc.). Profiles of Leading Commercial Cleaning Franchisers (For each company below: discussion & analysis of services offered, divisions, franchise packages offered/cost, performance; markets served; strategies, financial analysis (sales, net profits); history & recent developments; acquisitions, number of franchises; marketing strategies) * ABM Industries * Encompass Services Corp. * CleanNet USA * Coverall North America * OneSource * Jani-King International * O.P.E.N. America * ServiceMaster Ltd. * Swisher International * Tower Cleaning Systems *Address List of The Industry's Leading Competitors, no. employees, revenues (D&B) Status Report of The Carpet Cleaning Industry ($250) * Nature of the business, evolution of the industry, how carpet cleaning services operate, services performed, franchises vs. independents * Major mkt. trends/developments of past 2 years: discussion * Discussion of impact of alternative floor coverings, impact on carpet sales/useage * Discussion of attempts by mills and retailers to enter carpet cleaning - why it failed. * Historical size/growth of the industry: comparison of Census data (receipts of carpet cleaning services from 1986-1998) vs. Marketdata estimates of true size of the segment (1986-2004F) * Discussion/analysis of how market potential derived, avg. annual sales per service, 2004 forecast and outlook for the sector, effect of recessions/gas prices/housing starts, other indicators. * Estimates of commercial vs. residential segments of the industry, $ values. * The maid services mkt. - potential ally or competitor? * Current industry outlook by: Duraclean, IICRC, Cleanfax Magazine, Coit Services, Stanley Steemer, World Floor Covering Assn., consultants. * Franchising: analysis of no. of outlets, start-up costs, List of top 9 carpet cleaning franchisers, estd. systemwide revenues, headquarters addresses. * Carpet cleaner contractor operating ratios: highlights of 1997 Census... sources of receipts, multi-unit firms, legal form of firm, top 50 mkt. share, avg. charge for a cleaning, yrs. in business, avg. gross sales 1993-98, avg. area cleaned, no. of workers, avg. annual expenses by type, avg. carpet cleaning price by range (1995-99), carpet cleaning as a share of office cleaning man-hr. allocation, what areas contractors clean/carpet vs. other surfaces % distribution 1993-99, customer complaints by area 1993-99. The Residential Maid Services Market ($150) * Summary: nature & estd.1999 size of the market, estd. $ sales per franchise vs. commercial cleaning services, list of top franchise companies in the business, franchises vs. independent maids, reasons why demand is booming (tax laws, 2-worker households, etc.) * End-user household demographics: results of Mediamark Research survey: major target age groups and usage of professional cleaning services * List of residential cleaning services: (The Maids Intl., Maid Brigade; Merry Maids, Molly Maid, Cottage Care, Swisher Maids, Mini Maid, Home Cleaning Centers of America) - addresses. * Discussion of implications for carpet cleaners: new competiton? Tables: - Residential cleaning franchises: no. of units 1995-1999 - Residential cleaning franchises: start-up costs, franchise fee, royalty rates: 1999 Economic Structure & Operating Ratios of the Industry($250) Total Industry Analysis - Discussion/Text * Explanation of how to interpret Census data, how the data is arranged/classified by NAICS code, and major market segments. * Summary & analysis: no. of cleaning establishments in U.S. and for leading states; no. of firms; industry size; avg. receipts per office by top states; mkt. share top 50 firms ratios; summary findings of 1997 Census & comparison to 1992 data... re: legal form of organization, firms & estabs. by sales size (in receipts & employment); single/multi-unit operations. * Summary statistics: 1997 vs. 1992 - no. of estabs; total industry vs. disinfecting/pest control, other services; annual receipts; payroll costs; no. of workers; payroll per employee; receipts per employee, receipts per establishment. * Geographic analysis - share of national receipts, avg. receipts per estab., by state, top states' ranking * Financial health of the industry: composite income statement & balance sheet ratios, profitability trends, by size of cleaning contractor (janitorial svc. vs. pest control: 1991-2000 ) Operating Ratios Tables: Total Industry- All Types of Commercial Cleaning Contractors Aggregated - Total cleaning industry firms, by legal form of organization -corporations, sole proprietorships, partnerships: 1997 & 1992, (no. of firms, receipts, payroll as % receipts, no. of employees). - Single vs. multi-unit operations, by size (statistics as above) 1997 & 1992. - Concentration Ratios: ratios for top 4, 8, 20, 50 largest firms 1997 & 1992 - Total Commercial Cleaning Firms, by receipts size (under $100,000 to $100 + mill.); (no. of firms, estabs., receipts, payroll, avg. receipts per firm) 1997 & 1992 - Receipts & avg. receipts per establishment, by state - 1997. - Receipts & avg. receipts per establishment, by state - 1992 Janitorial-Building Cleaning & Maint. Services - Janitorial service firms, by legal form of organization - corporate, sole proprietorships, partnerships: 1997 & 1992, (no. of firms, receipts, payroll as % receipts, no. of employees) - Single vs. multi-unit operations, by size (statistics as above) 1997 & 1992. - Concentration Ratios : ratios by top 4, 8, 20, 50 largest firms 1997 & 1992 - Janitorial service firms, by receipts size (under $100,000 to $100+ mill.) (no. of firms, estabs., receipts, payroll, avg. receipts per firm), 1997 & 1992. - Receipts & avg. receipts per establishment, by state - 1997 - Receipts & avg. receipts per establishment, by state - 1992 * Composite industry balance sheet & income statement for janitorial services: 1991-2000, total group and by sales size of companies. Exterminating & Pest Control Services - Exterminating & pest control firms, by legal form of organization - corporate, sole proprietorships, partnerships: 1997 & 1992, (no. of firms, receipts, payroll as % receipts, no. of employees) - Single vs. multi-unit operations, by size (statistics as above) 1997 & 1992. - Concentration Ratios : ratios by top 4, 8, 20, 50 largest firms 1997 & 1992 - Disinfecting & pest control firms, by receipts size (under $100,000 to $100+ mill.) (no. of firms, estabs., receipts, payroll, avg. receipts per firm), 1997 & 1992. - Receipts & avg. receipts per establishment, by state - 1997 - Receipts & avg. receipts per establishment, by state - 1992 * Composite balance sheet & income statement: 1991-2000 disinfecting & pest control services. Reference Directory of Industry Information Sources * Addresses, phones, contacts at major industry trade associations, trade journals, consulting firms: commercial cleaning and carpet cleaning segments.