How to Start and Operate a Successful Cleaning Business #92

A guide for new or diversifying businesses and a valuable reference tool for managers and owners of established operations. The author gives facts, examples, and current information on how small service businesses can be started and operated in a profitable manner. Over twenty different cleaning related services are reviewed. All can be started with a minimum investment. Examples range from office, home, and industrial cleaning to high-pressure washing and carpet cleaning. This book is packed full of practical advice and information on such management subjects as marketing, supervision, employee training and bidding. It is the official training manual for the Association of Cleaning Technicians (ACT) and the Professional Carpet and Upholstery Cleaners Association (PCUCA). 278 pages Binding: Paper **** The download for this book is over 5mb. For those with slower internet conections you may want to consider purchasing the hardcopy. The download could take up to an hour to download with slower connections. Details   ISBN 0-960154-05-X Author Wm R. Griffin Manufacturer Cleaning Consultant Services Weight 1.00 lbs Price: $ 25.00 Egood price: $ 19.00 Options   Select type No downloadDownload Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Quantity egood 1 (this product is downloadable)

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Table of Contents: 1. Is a Service Business for You? A. What is a Service Business? B. A Warning! It's Not All Roses C. What Can It Offer Me? D. Is Self-Employment for You? E. Your Goals & Plans F. Your Personal Qualities G. If This is You, Then Roll Up Your Sleeves 2. Getting Started A. Starting a New Business B. Purchase a Going Business C. Purchasing a Franchise D. Choosing a Business Name E. Getting a Business License 3. Financial Concerns A. Money & What It Can Do for You B. Who's Got the Money & How Do I Get It? C. What's Best for You? D. Developing That All Important Cash Flow E. Opening a Business Checking Account F. Balancing your Checkbook & What to Do if it Doesn't G. How to Handle Bad Checks-the One's You Write & the One's Given to You H. Bankruptcy 4. Bookkeeping and Accounting A. Why You Should Keep Accurate Records B. Setting Up Your System C. Who Keeps the Books D. What Should a Bookkeeping System Tell You E. Using a Standardized Bookkeeping System F. Ledgers, Statements, Books & Records G. Forecasting Business Climate H. End of the Year Calculations I. Records' Retention J. There's No Need for the Bookkeeping Blues 5. Taxes A. Federal Taxes - Registering with the I.R.S B. State and Local Taxes C. Limiting Your Tax Liability D. Taxes Need Not Be Troublesome 6. Insurance and Bonding A. Insurance Coverage B. Bonding 7. Planning Your Marketing Program A. What is Marketing? B. Why Plan a Marketing Program? C. Developing a marketing Plan D. Competitors as Marketing Aids E. Repetition & Name Familiarity F. Business Cards & Brochures G. Building a Positive Business Image 8. Your Marketing Options A. Starting Door to Door B. Using the Yellow Pages C. Using the Telephone D. Using Radio Spots E. Using Television Spots F. Using Newspapers G. Using Direct Mail H. Using Magazines I. Using Signs on Vehicles, Buildings & Billboards Truck Signs J. Using Demonstrations K. Using Repeats & Referrals L. Using Salespeople M. Using Marketing Professionals N. Diversification: Profits or Problems 9. Bidding and Estimating A. What's It All About? B. The Importance of Accuracy C. Legal Implications D. Getting an Invitation to Bid E. Responding to a Bid Invitation F. Gathering the Facts G. Standard Estimating Procedures H. Preparing Your Bid Proposal I. Presenting Your Bid Proposal J. What to Do if You Are Awarded the Contract K. How to Profit from Your Contract L. What to Do if You Bid Too Low 10. Equipment and Supplies A. What You Need to Get Started B. Check Out the Competition C. Suppliers D. Credit with Your Supplier E. Selecting Supplies F. What You Should Know about Chemicals G. Selecting Equipment H. Leasing Equipment I. Buying Office Furniture & Miscellaneous Supplies 11. Employment Practices A. Introduction B. Finding Good Employees C. Hiring Good Employees D. Legal Employment Practices E. Keeping Good Employees F. Key Employees: A Goal of Employment Practices G. Job Descriptions H. Employee Handbooks I. Employee Handbook Outline J. Training Employees K. Employee Compensation L. Handling Employees & Their Problems M. Unions N. Good Employees: The Road to Your Success 12. Supervision A. What is Supervision? B. A Supervisor's Goal & Objectives C. What Are a Supervisor's Duties? D. Who Makes a Good Supervisor? E. Why Do Supervisors Fail? F. How Does a Supervisor Succeed? 13. Business Management A. What is Business Management? B. Principles of Business Management C. Considerations D. Managing for Future Success 14. Specific Service Businesses You Can Start A. House Cleaning B. Window Washing C. Ice and Snow Removal D. Cleaning Vacant Rental Units E. House Painting F. Lawn, Garden and Shrub Maintenance G. Parking Lots H. Home & Apartment Repair I. Construction Cleaning J. Building & Office Cleaning K. Truck, Sidewalk, Equipment and Garage Floor Cleaning L. Chimney Cleaning M. Disaster Clean-up N. Restaurant & Kitchen Cleaning O. Building Exterior Cleaning & Masonry Repair P. Pest Control Q. Health Care Cleaning R. Roofing Repair S. Swimming Pool Maintenance T. Carpet, Upholstery & Drapery Cleaning U. Hard & Resilient Floor Care V. Metal Cleaning 15. References and Resources A. Books on Management & Supervision B. Books on Cleaning C. Magazines & Newsletters on Management & Money D. Magazines & Newsletters on Cleaning E. Brochures & Booklets F. Associations G. Audiovisual Aids H. Seminars & Training Programs