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Cleaning Publisher.com :: Books :: Household Cleaning and Maid Services :: Everything You Need to Know to Start a House Cleaning Service
| Everything You Need to Know to Start a House Cleaning Service #94 |
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| Uses |
Table of Contents:
Chapter One: Getting Started
Business Plan:
Who, What, When, Where, Why and How
Sample Business Plan
Legal Structures:
Sole Proprietorship, General Partnership,
Limited Partnership, Corporations
Do You Have What It Takes?
Franchises
Buying An Existing Firm
Business Documents:
Financial Statements, Income Statement
and Balance Sheet
The Final Purchase Agreement
Business Start Up
Chapter Two: Operations internal Controls
Operations, Sales, and Finance
The Operations Center
Operations Manager
Keys and Security
Company Profile/Information Sheet
Bidding
Estimator's Appointment Book
Appointment Book
Bid Slip
Sample Bid Slip
The Estimate
Front Desk and Administration
Telephone Systems
Computers and Software
Company Facility
Chapter Three: Marketing and Sales
Marketing
Company Name
Logo
Marketing Tools
Advertising
Apartment Managers, Owners
Business Organizations
Chapter Four: Services and Products
Menu of Services
Add On Services
Types of Cleaning
Regular Cleans
Major Cleans
Adding Services
Referral Agreements
Quality Assurance
Service Delivery
Fees
Work Orders
Cleaning Products
Equipment
Cleaning Procedures:
Vacuuming
Dusting
Polishing/Waxing Furniture
Oiling Woodwork
Mopping
Finishing Floors
Stripping/Finishing/Buffing Floors
Carpet Spotting
Cleaning Kitchens
Cleaning Bathrooms
Cleaning Bedrooms
Cleaning Living Rooms, Dens, etc
Cleaning Windows
Motion Economy
Cleaning Tips
Inspections
Health and Safety
Chapter Five: Employees and Hiring
Professionalism
EEOC & The Disabilities Act
Identification Verification/Immigration Laws
Hiring
Management's Most Important Resource:
Employees
Wages
Interviews
Pre Employment Inquiries
Reference Checks
Economic Cycles
Management
The Various Jobs of Management
Training
Job Description
Office staff
Personnel Policies
Parameters of Responsibility for Service Staff
Chapter Six: Professional Support Staff
Attorney
Insurance
Accountants/Bookkeepers
Chapter Seven: Advanced Business Management
Maintaining Your Personal Identity
Cycles of Growth
Stress Management
Options in the Life of a Business
Start up
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