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  Cleaning Publisher.com :: Books :: Household Cleaning and Maid Services :: Everything You Need to Know to Start a House Cleaning Service

  Everything You Need to Know to Start a House Cleaning Service #94
Everything You Need to Know to Start a House Cleaning Service 
A house cleaning or maid service is an ideal full or part time business for students, single parents, the retired and others wanting a flexible schedule and an income of $15 to $35 per hour. Author Mary Johnson began her business, Dial-A-Mop, with a thirty-five dollar investment and built it into an operation generating over $170,000 a year and employing twelve people. Johnson shares the secrets of her success as she explains how to avoid unnecessary hassles and setbacks on the road to profit and professional service. Included are sample forms for recording financial and employee data, estimates, schedules and bids. Important tips are given on advertising, bidding, accounting, insurance, competitors, vacations, safety, products, supplies, equipment and employees.
232 pages
Binding: Paper

Details
 
ISBN0-9601054-09
AuthorMary Johnson
ManufacturerCleaning Consultant Services
Weight2.00 lbs
Price: $ 38.00
Egood price: $ 26.00


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      Uses
    Table of Contents:

    Chapter One: Getting Started

    Business Plan:
    Who, What, When, Where, Why and How
    Sample Business Plan

    Legal Structures: Sole Proprietorship, General Partnership, Limited Partnership, Corporations
    Do You Have What It Takes?
    Franchises
    Buying An Existing Firm

    Business Documents: Financial Statements, Income Statement and Balance Sheet
    The Final Purchase Agreement
    Business Start Up

    Chapter Two: Operations internal Controls
    Operations, Sales, and Finance
    The Operations Center
    Operations Manager
    Keys and Security
    Company Profile/Information Sheet
    Bidding
    Estimator's Appointment Book
    Appointment Book
    Bid Slip
    Sample Bid Slip
    The Estimate
    Front Desk and Administration
    Telephone Systems
    Computers and Software
    Company Facility

    Chapter Three: Marketing and Sales
    Marketing
    Company Name
    Logo
    Marketing Tools
    Advertising
    Apartment Managers, Owners
    Business Organizations

    Chapter Four: Services and Products
    Menu of Services
    Add On Services
    Types of Cleaning
    Regular Cleans
    Major Cleans
    Adding Services
    Referral Agreements
    Quality Assurance
    Service Delivery
    Fees
    Work Orders
    Cleaning Products
    Equipment

    Cleaning Procedures:
    Vacuuming
    Dusting
    Polishing/Waxing Furniture
    Oiling Woodwork
    Mopping
    Finishing Floors
    Stripping/Finishing/Buffing Floors
    Carpet Spotting
    Cleaning Kitchens
    Cleaning Bathrooms
    Cleaning Bedrooms
    Cleaning Living Rooms, Dens, etc
    Cleaning Windows
    Motion Economy
    Cleaning Tips
    Inspections
    Health and Safety

    Chapter Five: Employees and Hiring
    Professionalism
    EEOC & The Disabilities Act
    Identification Verification/Immigration Laws
    Hiring
    Management's Most Important Resource: Employees
    Wages
    Interviews
    Pre Employment Inquiries
    Reference Checks
    Economic Cycles
    Management
    The Various Jobs of Management
    Training
    Job Description
    Office staff
    Personnel Policies
    Parameters of Responsibility for Service Staff

    Chapter Six: Professional Support Staff
    Attorney
    Insurance
    Accountants/Bookkeepers

    Chapter Seven: Advanced Business Management
    Maintaining Your Personal Identity
    Cycles of Growth
    Stress Management
    Options in the Life of a Business
    Start up
     
     

     
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