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A guide for new or diversifying businesses and a valuable reference tool for managers and owners of established operations. The author gives facts, examples, and current information on how small service businesses can be started and operated in a profitable manner. Over twenty different cleaning related services are reviewed. All can be started with a minimum investment. Examples range from office, home, and industrial cleaning to high-pressure washing and carpet cleaning. This book is packed full of practical advice and information on such management subjects as marketing, supervision, employee training and bidding. It is the official training manual for the Association of Cleaning Technicians (ACT) and the Professional Carpet and Upholstery Cleaners Association (PCUCA).278 pages
Binding: Paper
This Marketdata study examines the huge $78 billion commercial contract cleaning and maintenance services market. The business, which encompasses janitorial services, pest control, window cleaning, carpet/floor cleaning, parking lot maintenance, security, HVAC/facilities management and more, is very competitive, comprised of 906,000 mainly small operators, including 48,400 franchised outlets. Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $2.4 billion in revenues and UGL UNICCO with $852 million in commercial maintenance sales. This study traces industry size, growth, segments, structure, end-user demand, and operating ratios — Receipts for 1987-2010 actual, 2011-2012 estimates, and 2016 forecasts.
Steady sales gains of 5-7% per year, and 10% in 2007 came to a halt in 2009 with the recession, real estate bust, rising office building vacancy rates, and cutbacks in the frequency of cleaning by clients. Some customers even shifted to in-house cleaning. Low-ball prices, discounts and rebates have become the norm, hurting profits. Green cleaning and certification has become more important.
This is a complete analysis of: competitor market share, major industry trends, industry franchising, office and industrial building vacancy rates, impact of the recession, cleaning worker pay/turnover, outsourcing, more. Includes highlights of latest surveys by trade journals, as well as comments and outlooks by top competitors, trade groups and industry consultants. Separate in-depth chapters analyze the Carpet Cleaning and Residential/Maid Services segments. National, state and city ratios from Census Bureau surveys. Includes in-depth profiles and rankings of all the top franchise and non-franchise competitors (ABM Industries, Anago, Bonus Building Care, ServiceMaster, Jani-King, Jan-Pro, Clean Net, Coverall, Pritchard Industries, Red Coats, Vanguard, UGL Unicco.)
227 Pages, 152 Tables
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