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Starting with "Developing a Marketing Plan", this report shows options and suggestions for small business marketing. Includes case studies and recommendations.
Describes the latest methods of caring for, cleaning, restoring and repairing leather clothing, accessories and furniture. Includes sources for supplies, equipment and further training.
Effective communication is vital in the service industry. Maintain customer satisfaction through accountability, regular inspections, written policies, and employee training.
Examines the pros and cons of commercial and residential accounts, then discusses equipment, techniques, chemicals, special cleaning problems, bidding and construction clean-up. Includes a page of information resources and excerpts from one of our best selling books.
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