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Administering Cleaning Service Contracts
In this video, Wm R. Griffin defines what a customer should expect from a contract cleaning firm and how to get it consistently. Implementing the guidelines Bill describes promotes understanding and better business practices for both parties in any type of service agreement. Anyone writing or administrating cleaning contracts or specifications will benefit from the principles discussed in this video.
Length: 60 minutes
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Our price: $65.00 (€56.55)

Employee Training The How and Why
An Hour with Wm R. Griffin, Live From Seattle
Training is critical to effective supervision, business development, productivity and profit. Wm Griffin believes training should be a consistent, ongoing process, and he details the concept in this persuasive and informative video. Contents include innovative suggestions for developing training materials and proven methods for achieving a more efficient and effective custodial staff. Ideal for managerial and supervisory training.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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Facility Cleaning - Right To Know, Plus
This video trains workers in responding to a variety of workplace hazards - including physical, chemical and electrical dangers - using real-life facility cleaning situations. Defines hazardous materials and examines MSDS labeling. Employee right to know issues are clearly explained and safety is stressed throughout. Includes review exercises written in everyday language.
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Our price: $150.00 (€130.50)
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Five Steps To Success
A Conversation with Ed Feldman
Charismatic author and businessman Ed Feldman describes his five steps to success in this conversational video. Success begins with a belief in yourself and your ideas, and a willingness to develop an understanding of others needs. Let Ed Feldman's warm and humorous presentation put you on the path to success in life and business.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Close A Sale Part I
This video presents the six basic steps in making an effective sales call and closing the sale. It discusses such things as warm-up, explaining features, creating and testing interest, showing third party proof, and providing a variety of closing strategies.
Length: 16 minutes
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Our price: $150.00 (€130.50)

How To Close A Sale Part II
This video discusses customer appointments and how to present a clean image to prospects. It covers information packets, use of the telephone and audio-visuals to sell, and what prospects to expect from contract cleaners. Sound advice on your image is provided, as well as tips on how to build confidence in your sales ability.
Length: 15 minutes
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Our price: $150.00 (€130.50)
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How To Find and Keep Qualified Employees
An Hour with Wm R. Griffin, Live From Seattle
There are few more difficult yet valuable challenges than finding qualified employees and keeping them. This video helps managers, supervisors and business owners develop this necessary and all-important skill. Provided are practical tips from Mr. Griffin's years of experience as a consultant in the cleaning industry. Ideal for supervisory training.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Get What You Want from Your Life and Business
An Hour with Wm R. Griffin, Live From Seattle
Do you want more fulfillment, happiness and income from your life and business? Are you trapped by circumstances instead? This video helps you understand the difference between success and failure. Take control of your life by setting goals, organizing your time, focusing on clear objectives and success will follow.
A great tape for those who want and need to do better.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Improve Yourself
A Conversation with Ed Feldman
Personal success begins with yourself and cannot be accomplished without self confidence. We have all heard these catch phrases: now there is practical, down to earth advice on how to develop this elusive self confidence. In this interview, Ed Feldman describes the practices he has used to overcome his own battles with a fear of public speaking.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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Making Effective Cleaning Inspections
Quality control will set your contract cleaning company ahead of the competition. This detailed video explains why and how operation managers and supervisors should perform quality assurance inspections. It covers what to look for in office buildings, restrooms and floors, and gives tips for handling complaints and relating to your cleaning staff.
Length: 15 minutes
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Our price: $150.00 (€130.50)

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