Home :: Books

Books

Technical and How To
Technical and How To
46 products
Hard Floor Care
Hard Floor Care
11 products
Management, Supervion and Marketing
Management, Supervion and Marketing
12 products
Carpet,Upholstery and Drapery
Carpet,Upholstery and Drapery
22 products
Inspections and Claims
Inspections and Claims
11 products
Self Employment and Small Business Management
Self Employment and Small Business Management
13 products
Household Cleaning and Maid Services
Household Cleaning and Maid Services
8 products
Bidding and Estimating
Bidding and Estimating
10 products
Other Books of Interest
Other Books of Interest
2 products

Products

Sort by: Product Price Default
Special Areas - Chapter 4 (CCTM)
Each lesson in Chapter Four covers a special cleaning challenge or area. Contents include cleaning metal, draperies, elevators, kitchens, hotels and many other areas. (An Instructor's Guide is Available) Also includes a special appendix of terminology and useful information. 64 pagesɂinding Paperback.
Sign in to rate

Our price: $59.99 (€52.19)
Quantity
Diagnostic Techniques for the Investigation of Carpet Complaints
Your income as a carpet inspector depends on your ability to investigate carpet complaints and determine who is at fault and if the problem can be corrected on-site. This book provides a series of fault finding charts, test methods, and a number of sample reports.
This book was prepared as a field manual for the investigation of carpet complaints and is particularly useful for carpet manufacturers.
68 pages
Binding: Comb
Sign in to rate

Our price: $60.00 (€52.20)
Quantity
The Identification of Carpet Faults
A manual to help you identify common carpet defects related to soiling, yellowing, spillage, installation and manufacturing that plague the carpet industry. This book gives you a clear description of hundreds of carpet faults and offers practical advice on how to remedy these conditions.
A useful guide for anyone involved with the investigation of carpet complaints. Written by an internationally recognized expert in carpet inspection services.
78 pages
Binding: Spiral
Sign in to rate

Our price: $60.00 (€52.20)
Quantity
Custodial Supervision of Adults with Special Needs
Written to help supervisors and leads learn how to become accomplished supervisors of adult employees with special needs. This 230 plus page manual covers the full range of supervisory duties and techniques. Discusses training ethics, organizational needs, employee discipline, safety equipment and supplies, budget issues and such up to date subjects as total quality management philosophy and quality assurance principles.
Sign in to rate

Our price: $66.00 (€57.42)
Quantity
Food Store Sanitation
Today's food store has grown considerably from the neighborhood grocery store of the 1960s: with innovations in food marketing and food processing, the supermarket has also taken on the role of caterer, fast-food restaurant, food processor, and Euro-style gourmet food marketer. These innovations have brought about new food-safety problems and concerns.
This book is meant to address the new food store and to present up-to-date methods for assuring the quality, integrity, and safety of all food products sold in the supermarket.
281 Pages
Binding: Hardcover
Sign in to rate

Our price: $67.00 (€58.29)
Quantity
How to Buy a Small Business or Sell One: A Procedures Manual
This book presents a comprehensive eleven step, detailed procedure for buying or selling a service business. Purchasers learn how to identify legitimate, profit-making enterprises with potential and how to avoid being duped by an unscrupulous operator's tactics and tricks. Sellers are shown how to present their business in the best possible light and sell for the maximum value and return on their investment of time and money.
56 pages
Binding: Comb
Sign in to rate

Our price: $67.00 (€58.29)
Quantity
The Survival Guide to Floorcovering - Carpet Performance and Maintenance Claims
As a mill representative, dealer, sales person, installer or cleaner you are often faced with floor covering complaints. This survival guide has been designed to assist you in quickly identifying potential problems and handling them before they become a money loosing situation. It will assist you in identifying the responsible party, be it you or someone else. And will also assist you in handling many claims at a lower cost through a repair or often a simple explanation about the normal characteristics of a product. You need not fear a complaint, in fact one that is handled quickly and fairly can lead to additional sales and many referrals. You really want this guide in the hands of any of your people that are in a position to handle a claim
Sign in to rate

Our price: $68.00 (€59.16)
Quantity
The Survival Guide to Floorcovering - Carpet Visual Defects & Sidematch Problems
Retail, wholesale installers, cleaners and manufacturer representatives, the Survival Guide series of books has been written specifically for you. Visual claims that are mishandled are an expense that can bankrupt any company regardless of its size. A visual claim once owned by the manufacturer quickly becomes the property of the dealer and/or installer if the proper procedures for its handling have not been followed. This book is a tool that will protect you and place the burden on those that are responsible for the visual problem. These books are all about making money legally, morally and in the floor covering business. They will not teach you how to sell but they will show you how to increase your net income.
Sign in to rate

Our price: $68.00 (€59.16)
Quantity
Total Quality Management for Custodial Operations
This book will provide you with a step-by-step plan to empower your custodial employees and engage your customers to work with you to improve the quality of your service. You will save time, money, and frustration by using a proven Road map for implementing TQM in your department or business. It speaks to every level of skill from novice to the most sophisticated expert on TQM.
113 pages
Binding: Paper
Sign in to rate

Our price: $69.00 (€60.03)
Quantity
Professional Home Inspection Results
The variety of potential defects to be found in modern homes is infinite, and it would be unimaginable that any single book could address every last one. Richard Burgess, however, has thoroughly compiled, analyzed, and distilled an enormous wealth of the most pertinent data available, and has delivered it in this clear and comprehensive book.This volume belongs on every inspector's reference shelf. It is an extraordinarily valuable resource, not just for those enterting the profession, but for the seasoned inspector as well.
Sign in to rate

Our price: $69.95 (€60.86)
Quantity