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Technical and How To
Technical and How To
46 products Hard Floor Care
Hard Floor Care
11 products Management, Supervion and Marketing
Management, Supervion and Marketing
12 products Carpet,Upholstery and Drapery
Carpet,Upholstery and Drapery
22 products Inspections and Claims
Inspections and Claims
11 products Self Employment and Small Business Management
Self Employment and Small Business Management
13 products Household Cleaning and Maid Services
Household Cleaning and Maid Services
8 products Bidding and Estimating
Bidding and Estimating
10 products Other Books of Interest
Other Books of Interest
2 products

Featured products

How to Sell & Price Contract Cleaning See details
How to Sell & Price Contract Cleaning
This 900 page reference manual is packed full of sound business advice to help you put together a winning proposal and a competitive bid for cleaning services. This book includes bid estimate sheets, time and production standards, supply usage charts, blank forms, job specifications, legal contracts, and markup tables for labor, products and supplies. This nuts and bolts guide is ideal for building owners, property managers and contract cleaners dealing with all types and sizes of properties.
900 pages
Binding: Paper
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Everything You Need to Know to Start a House Cleaning Service See details
Everything You Need to Know to Start a House Cleaning Service

This book is available as an eBook Here.

A house cleaning or maid service is an ideal full or part time business for students, single parents, the retired and others wanting a flexible schedule and an income of $15 to $35 per hour. Author Mary Johnson began her business, Dial-A-Mop, with a thirty-five dollar investment and built it into an operation generating over $170,000 a year and employing twelve people. Johnson shares the secrets of her success as she explains how to avoid unnecessary hassles and setbacks on the road to profit and professional service. Included are sample forms for recording financial and employee data, estimates, schedules and bids. Important tips are given on advertising, bidding, accounting, insurance, competitors, vacations, safety, products, supplies, equipment and employees.
232 pages
Binding: Paper
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The Claims Advisor: Carpet See details
The Claims Advisor: Carpet
With 250 pages of claims and training references and 100 large actual color photographs examining hundreds of floor covering problems. For cleaners/installers, retailers, and inspectors who wish to increase their knowledge of product characteristics and industry standards, improve customer satisfaction, and learn proper maintenance procedures for all types of floors. Comes in an easy to use three-ring binder.
250 pages
Binding: 3 ring
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The Claims Advisor: Resilient Floors See details
The Claims Advisor: Resilient Floors
Does for vinyl, wood, laminates and tile what its companion piece does for carpet. This collection of real claims will educate your inspectors, cleaners, or installers and will resolve customer concerns fairly, reduce claims losses, and improve sales. In a three-ring binder, with claims labeled by number and problem for easy cross reference.
604 pages
Binding: 3 ring
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Dimension Stone Design Manual, VII See details
Dimension Stone Design Manual, VII
A 400 page hardcopy 3-ring binder format, along with a CD of each chapter in pdf format. Includes info about the "Green" movement: current 2005 countertop specifications: new chapter on soapstone and much more!
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The U.S. Janitorial Services Industry See details
The U.S. Janitorial Services Industry

This Marketdata study examines the huge and mature $52 billion U.S. commercial janitorial services market that employs nearly 1 million. The business is very competitive, comprised of 765,000 mainly small operators, including 44,000 franchised outlets. Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $2.4 billion in revenues and ServiceMaster Clean with $2.1 billion. This study traces the industry’s size, growth, end-user segments, structure, factors affecting demand, and operating ratios — Receipts for 1987-2012 actual, 2013-2014 estimates, and 2018 forecasts.

Steady sales gains came to a halt in 2009 with the Great Recession, real estate bust, rising office building construction and vacancy rates, and cutbacks in the frequency of cleaning by clients. Some customers even shifted to in-house cleaning. The industry has rebounded since 2011 but has been undergoing significant change. Worker turnover is still high, there’s pressure to raise wages, franchise sellers are under fire for unscrupulous practices, consolidation is speeding up as the older generation of owners/managers retires, there is uncertainty over the effects of Obamacare, and “green cleaning” and OSHA and ISO certification has become more important. However, cleaning contractors that are adept at specialized niches can still do well.

This is a complete analysis of: industry size and structure, competitors, major industry trends, franchising, office and industrial building vacancy rates, impact of the last recession, cleaning worker pay/turnover, outsourcing, and more. Includes highlights of latest surveys by trade journals, as well as comments and outlooks by top competitors, trade groups and industry consultants. National, state and city ratios from Census Bureau, BLS, NAR, BSCAI and other surveys. Includes in-depth profiles and rankings of all the top franchises and non-franchise competitors.

164 pages, 80 Tables

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The U.S. Carpet Cleaning Industry (Study) See details
The U.S. Carpet Cleaning Industry (Study)

This Marketdata Enterprises study is a 5th edition update and in-depth analysis of the $3.8 billion U.S. carpet & upholstery cleaning services sector. More than 40,000 mostly small companies are active in this mature and moderate growth business. Several large franchise organizations exist, but the top 9 franchise systems do not dominate—they are estimated to capture only 24% of industry receipts. The small independents may have actually held up better than the franchises during the recession. Carpet cleaners continue to diversify as consumers tightened their belts and the frequency of cleanings fell. At the same time, the share of total floor coverings by carpeting fell to an all-time low of 47%, as the housing market collapsed.

The study covers: industry revenues/growth from 1986-2015 forecast, impact of the recession, market segments (commercial, residential, disaster restoration), the market/competitors in carpet cleaning equipment, major trends and issues, factors affecting demand (residential construction activity, home environmental concerns, competing hard surface floor coverings), outlooks by consultants, trade groups and competitors, latest findings of trade journal surveys, and extensive operating ratios - national, state, and city, by company size, truckmount operations, industry profitability trends, etc.

Discussion of competition by large carpet mills, retailers, and the continued shift to alternative hard floor coverings (wood, tile, laminates) that reduce demand for carpeting. Rankings and in-depth profile and 2008-2010 revenues of all the top franchises and other competitors: Sears, Stanley Steemer, Chem-Dry, ServiceMaster Clean, ServPro, Duraclean, Heaven’s Best, Rainbow Intl., MilliCare Commercial Carpet Care, and Professional Carpet Systems.

164 pages, 80 Tables

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The U.S. Commercial & Residential Cleaning Services Industry (Study) See details
The U.S. Commercial & Residential Cleaning Services Industry (Study)

This Marketdata study examines the huge $78 billion commercial contract cleaning and maintenance services market. The business, which encompasses janitorial services, pest control, window cleaning, carpet/floor cleaning, parking lot maintenance, security, HVAC/facilities management and more, is very competitive, comprised of 906,000 mainly small operators, including 48,400 franchised outlets. Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $2.4 billion in revenues and UGL UNICCO with $852 million in commercial maintenance sales. This study traces industry size, growth, segments, structure, end-user demand, and operating ratios — Receipts for 1987-2010 actual, 2011-2012 estimates, and 2016 forecasts.

Steady sales gains of 5-7% per year, and 10% in 2007 came to a halt in 2009 with the recession, real estate bust, rising office building vacancy rates, and cutbacks in the frequency of cleaning by clients. Some customers even shifted to in-house cleaning. Low-ball prices, discounts and rebates have become the norm, hurting profits. Green cleaning and certification has become more important.

This is a complete analysis of: competitor market share, major industry trends, industry franchising, office and industrial building vacancy rates, impact of the recession, cleaning worker pay/turnover, outsourcing, more. Includes highlights of latest surveys by trade journals, as well as comments and outlooks by top competitors, trade groups and industry consultants. Separate in-depth chapters analyze the Carpet Cleaning and Residential/Maid Services segments. National, state and city ratios from Census Bureau surveys. Includes in-depth profiles and rankings of all the top franchise and non-franchise competitors (ABM Industries, Anago, Bonus Building Care, ServiceMaster, Jani-King, Jan-Pro, Clean Net, Coverall, Pritchard Industries, Red Coats, Vanguard, UGL Unicco.)

227 Pages, 152 Tables

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