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Report # 13 Custodial Supervision - The Basics
This book is available as an eBook Here.
Sets forth the goals of effective supervision and then demonstrates how to create an effective training program, establish objectives and set performance standards in order to maintain cost-effective, acceptable levels of quality.
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Report #01 Administering Cleaning Service Contracts
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Property and facility managers, and contract cleaners can use these guidelines to promote understanding and better business practices between the parties of a service agreement.
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Report #02 Wood Furniture Touch-Up
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Outlines the equipment and simple touch up and concealment techniques used by a successful wood furniture repairman. Tap into this lucrative add-on or specialty business of restoring damaged furniture to like-new condition.
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Report #03 Why Training Programs Fail
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A trouble-shooting guide to establish effective training programs, thereby increasing production, quality, attitude and business profitability.
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Report #04 Cleaning and Refinishing Concrete Floors
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Techniques, equipment, products, and business suggestions from a father and son warehouse floor refinishing team.
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Report #05 Carpet Carving
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What began as a simple repair technique has been elevated to art form, creating complicated designs for homes and offices.
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Report #06 Marketing Techniques and Options for a Small, Home Based Service Business
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Starting with "Developing a Marketing Plan", this report shows options and suggestions for small business marketing. Includes case studies and recommendations.
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Report #09 Leather and Suede Cleaning and Recoloring
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Describes the latest methods of caring for, cleaning, restoring and repairing leather clothing, accessories and furniture. Includes sources for supplies, equipment and further training.
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Report #12 How to Conduct Successful Seminars
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Explains how to use your knowledge and experience to offer training seminars to a paying audience.
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Report #14 Retaining Customers Through Communication
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Effective communication is vital in the service industry. Maintain customer satisfaction through accountability, regular inspections, written policies, and employee training.
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