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The Future of the Cleaning Industry
The information presented gives you a peak into the future and will enable you to plan ahead for business survival and increased profitability. New surfaces, chemicals, procedures and equipment, with an emphasis on increasing production, and cutting costs are among the issues discussed in this presentation.
Spend an hour in Seattle, WA with author and consultant Wm R. Griffin. This thought provoking presentation will give you an understanding of present trends and future developments of the cleaning industry.
Length: 45 minutes
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Our price: $85.00 (€73.95)
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Operating and Managing a Custodial Business
This is a complete set of videos from a seminar conducted for NISH by Wm R. Griffin in 1997 in Seattle, WA. In this live seminar he covers what it takes to start, operate and manage a successful cleaning business.
Seminar topics include: Industry trends, organizing the work for maximum efficiency, establishing production standards and staffing, tracking periodics, quality assurance, team cleaning, equipment, supplies and chemicals, training, supervision, customer relation, and many other important subjects.
This is a 3-day seminar program. You get all the good stuff. This is an unedited version on two video tapes. Watch it at your leisure.
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Our price: $150.00 (€130.50)
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More Steps To Success
A Conversation with Ed Feldman
Ed Feldman elaborates on the road to success with this continuation of his popular five Steps To Success. You will gain from his expertise on such topics as "How To Make Others See You As A Leader, and How To Set Goals and Use Your Time Wisely.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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Making Effective Cleaning Inspections
Quality control will set your contract cleaning company ahead of the competition. This detailed video explains why and how operation managers and supervisors should perform quality assurance inspections. It covers what to look for in office buildings, restrooms and floors, and gives tips for handling complaints and relating to your cleaning staff.
Length: 15 minutes
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Our price: $150.00 (€130.50)

How To Improve Yourself
A Conversation with Ed Feldman
Personal success begins with yourself and cannot be accomplished without self confidence. We have all heard these catch phrases: now there is practical, down to earth advice on how to develop this elusive self confidence. In this interview, Ed Feldman describes the practices he has used to overcome his own battles with a fear of public speaking.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Get What You Want from Your Life and Business
An Hour with Wm R. Griffin, Live From Seattle
Do you want more fulfillment, happiness and income from your life and business? Are you trapped by circumstances instead? This video helps you understand the difference between success and failure. Take control of your life by setting goals, organizing your time, focusing on clear objectives and success will follow.
A great tape for those who want and need to do better.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Find and Keep Qualified Employees
An Hour with Wm R. Griffin, Live From Seattle
There are few more difficult yet valuable challenges than finding qualified employees and keeping them. This video helps managers, supervisors and business owners develop this necessary and all-important skill. Provided are practical tips from Mr. Griffin's years of experience as a consultant in the cleaning industry. Ideal for supervisory training.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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How To Close A Sale Part II
This video discusses customer appointments and how to present a clean image to prospects. It covers information packets, use of the telephone and audio-visuals to sell, and what prospects to expect from contract cleaners. Sound advice on your image is provided, as well as tips on how to build confidence in your sales ability.
Length: 15 minutes
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Our price: $150.00 (€130.50)
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How To Close A Sale Part I
This video presents the six basic steps in making an effective sales call and closing the sale. It discusses such things as warm-up, explaining features, creating and testing interest, showing third party proof, and providing a variety of closing strategies.
Length: 16 minutes
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Our price: $150.00 (€130.50)

Five Steps To Success
A Conversation with Ed Feldman
Charismatic author and businessman Ed Feldman describes his five steps to success in this conversational video. Success begins with a belief in yourself and your ideas, and a willingness to develop an understanding of others needs. Let Ed Feldman's warm and humorous presentation put you on the path to success in life and business.
Length: 60 minutes
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Our price: $65.00 (€56.55)
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