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A guide for new or diversifying businesses and a valuable reference tool for managers and owners of established operations. The author gives facts, examples, and current information on how small service businesses can be started and operated in a profitable manner. Over twenty different cleaning related services are reviewed. All can be started with a minimum investment. Examples range from office, home, and industrial cleaning to high-pressure washing and carpet cleaning. This book is packed full of practical advice and information on such management subjects as marketing, supervision, employee training and bidding. It is the official training manual for the Association of Cleaning Technicians (ACT) and the Professional Carpet and Upholstery Cleaners Association (PCUCA).
278 pages
Binding: Paper
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This comprehensive manual contains a lifetime of information that will provide a strong educational foundation for any carpet and floorcovering inspector. The authors cover every aspect of professional inspections. This detailed yet easy to understand and use handbook is ideal for inspectors, manufacturers, retailers, dealers, installers, cleaners and textile labs.
Some of the important topics covered include: the inspector's role, marketing your services, dealing with consumers, legal issues, fibers, backings, construction methods, cushion, warranties, installation, cleaning, concrete, manufacturing defects, tools and testing, corrections, report writing, forms, and resources.
431 pages
Binding: 3-ring
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