| Retail, wholesale installers, cleaners and manufacturer representatives, the Survival Guide series of books has been written specifically for you. Visual claims that are mishandled are an expense that can bankrupt any company regardless of its size. A visual claim once owned by the manufacturer quickly becomes the property of the dealer and/or installer if the proper procedures for its handling have not been followed. This book is a tool that will protect you and place the burden on those that are responsible for the visual problem. These books are all about making money legally, morally and in the floor covering business. They will not teach you how to sell but they will show you how to increase your net income. |
