This course provides building service contractors and custodial/business/department manager currently performing custodial work or those considering entering the custodial business with an understanding of how to better structure their operation, execute contracts, and start up all sizes of accounts, regardless of government or commercial status. The instructor addresses the most critical area of management and operations so that attendees can learn to prevent, troubleshoot and resolve issues before they have a major negative impact on the business, it's customers or staff.Training emphasis is on operational improvement, efficiency, and providing high quality services by focusing on proven and effective operational procedures and management techniques. The course covers topics such as how to plan and schedule workflow and workers: how to purchase equipment and supplies: maintaining equipment: inventory control: developing quality guidelines and programs, and maintaining effective communications with the customer, staff and management.This seminar is customized in real time to meet the specific needs and interest of participants. Attendees are encouraged to bring real life examples of the problems, challenges and obstacles they face in the work place for resolution during class exercises and discussions.
**Seminar Cancellation Policy: To cancel your registration, contact (206) 824-4434. Our refund policy offers a full refund fifteen (15) days or more prior to seminar. If it is less than fifteen (15) days, no refund is made, however, a credit will be issued that can be applied to a future seminar or other merchandise, or an alternate attendee may attend in your place.
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