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Total Quality Management for Custodial Operations

This book will provide you with a step-by-step plan to empower your custodial employees and engage your customers to work with you to improve the quality of your service. You will save time, money, and frustration by using a proven Road map for implementing TQM in your department or business. It speaks to every level of skill from novice to the most sophisticated expert on TQM.
113 pages
Binding: Paper

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SKU tqm

Weight 1.00 lbs

Our price: $69.00 (€60.03)

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