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Downloadable Books and Reports
Hard Floor Care - eBooks
Hard Floor Care - eBooks
11 products
Bidding & Estimating - eBooks
Bidding & Estimating - eBooks
11 products
Carpet - eBooks
Carpet - eBooks
5 products
Self Employment - eBooks
Self Employment - eBooks
18 products

Products

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Report #21 Total Quality Management Continuous Quality Improvement and ISO 9000 - ebook
This recently revised, illustrated report applies these powerful corporate business philosophies to the cleaning industry. Includes the definitions and history of TQM/CQI, step-by-step implementation procedures, documentation methodology and what to expect.
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Report #22 Preventing Burnout - ebook
Important information for both workers and management to help prevent poor productivity and morale due to job burnout. Lists symptoms to look for, and steps to combat this modern-day workplace hazard.
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Report #23 Getting What You Want from Your Life and Business - ebook

Common sense principles that make the difference between dissatisfaction and fulfillment. Describes strategies for time management, decision making, goal setting, dealing with paperwork and planning for success. Defines the characteristics of a true professional.

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Report #24 The Future of the Cleaning Industry - ebook
Using his 20 years of experience, Mr. Griffin gives projections for future trends in chemicals and procedures, environmental concerns, recycling, computerization, demographic changes, and increased quality demands. He addresses how these will affect the cleaning industry in the future.
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Report #25 Recycling - Cutting Costs and Feeling Good - ebook
Recycling is not only good for the environment, but in some cases can increase your profit margin. This report details trash disposal options, reducing your waste stream, paper grade definitions and how to implement a recycling program.
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Report #26 Cut Costs and Improve Quality in Your Facility with the Comprehensive Custodial Training Program - ebook
Practical strategies for using the CCTM as a curriculum for vocational or on the job training to improve the efficiency, performance and effectiveness of custodians. Discusses employee orientation, training programs, seminars and workshops.
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Report #29 Porcelain and Formica Repair - ebook

Earn up to $75 an hour. Provides step-by-step technical procedures to repair chips, gouges, cuts and burns on appliances, tubs, sinks and countertops. A companion video is available in the video section of this catalog.

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Report #30 Formica and Poreclain Recoloring - ebook

Provide a lucrative service for apartment managers and homeowners recoloring faded porcelain and formica surfaces. Discusses marketing, pricing, coatings, equipment and safety precautions. Details step-by-step preparations and procedures for formica, refrigerators, stoves, dishwashers, countertops, tile floors and tub surrounds. A companion video is available in the video section of this catalog.

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Report #31 Sports and Entertainment Facilities: How to bid and Clean Them - ebook

Outlines all the necessities for these big contract cleaning jobs: equipment needed, staffing, bidding guidelines, time estimations and step-by-step cleaning procedures for specific areas of arenas, stadiums, coliseums, ball parks and convention centers.

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Report #32 Preventing Slip and Fall Injuries and Liability - ebook
Helps facility managers and building custodians reduce the danger of slips and falls and expensive liability through proper maintenance, record keeping and documentation. Examines potential hazards, high risk areas, floor maintenance, slip-resistance and the factors of liability.
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